[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.byma.cz\/vstan-a-odejdi\/#Article","mainEntityOfPage":"https:\/\/www.byma.cz\/vstan-a-odejdi\/","headline":"Vsta\u0148 a odejdi!","name":"Vsta\u0148 a odejdi!","description":"P\u0159ed v\u00edce ne\u017e deseti lety mi Angli\u010danka, se kterou jsem pracovala v Americe, \u0159ekla: „Kdy\u017e se ti jejich slu\u017eby nel\u00edb\u00ed, upozorni je na to a pokud se nic nezlep\u0161\u00ed, vsta\u0148 od stolu a odejdi.“ N\u00e1zorn\u011b mi to tak\u00e9 uk\u00e1zala. P\u0159i\u0161li jsme do lep\u0161\u00ed restaurace, p\u0159esto p\u0159i\u0161la neochotn\u00e1 a zamra\u010den\u00e1 serv\u00edrka, kter\u00e1 n\u00e1m p\u0159inesla pit\u00ed a\u017e po […]","datePublished":"2017-05-08","dateModified":"2023-06-08","author":{"@type":"Person","@id":"https:\/\/www.byma.cz\/author\/#Person","name":"","url":"https:\/\/www.byma.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/a6945111a6684c356ffa2edea93eeeab9450e38d2439d8ecd0a625f734db9218?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a6945111a6684c356ffa2edea93eeeab9450e38d2439d8ecd0a625f734db9218?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"byma.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.byma.cz\/wp-content\/uploads\/img_a288646_w1748_t1499546610.png","url":"https:\/\/www.byma.cz\/wp-content\/uploads\/img_a288646_w1748_t1499546610.png","height":0,"width":0},"url":"https:\/\/www.byma.cz\/vstan-a-odejdi\/","about":["Nakupov\u00e1n\u00ed"],"wordCount":625,"articleBody":"\tP\u0159ed v\u00edce ne\u017e deseti lety mi Angli\u010danka, se kterou jsem pracovala v Americe, \u0159ekla: „Kdy\u017e se ti jejich slu\u017eby nel\u00edb\u00ed, upozorni je na to a pokud se nic nezlep\u0161\u00ed, vsta\u0148 od stolu a odejdi.“ N\u00e1zorn\u011b mi to tak\u00e9 uk\u00e1zala. P\u0159i\u0161li jsme do lep\u0161\u00ed restaurace, p\u0159esto p\u0159i\u0161la neochotn\u00e1 a zamra\u010den\u00e1 serv\u00edrka, kter\u00e1 n\u00e1m p\u0159inesla pit\u00ed a\u017e po p\u016fl hodin\u011b a s objedn\u00e1vkou to bylo je\u0161t\u011b hor\u0161\u00ed. Po 45 minut\u00e1ch to moje kolegyn\u011b nevydr\u017eela, zvedla se a z restaurace jsme ode\u0161li.\t\tNedok\u00e1zala jsem si p\u0159edstavit, \u017ee bych takto reagovala sama u n\u00e1s doma. Po \u0159ad\u011b dal\u0161\u00edch \u017eivotn\u00edch zku\u0161enost\u00ed j\u00ed ale d\u00e1v\u00e1m za pravdu. Pokud jsme s nab\u00edzenou slu\u017ebou nespokojeni, nesm\u00edme se b\u00e1t reagovat a d\u00e1t na\u0161i nespokojenost slu\u0161n\u011b najevo.\tJak vyj\u00e1d\u0159it svou nespokojenost?Na nic ne\u010dekejte a \u0159e\u0161te situaci ihned. Pokud p\u0159i\u0161la nabru\u010den\u00e1 a zamra\u010den\u00e1 serv\u00edrka, m\u016f\u017eete se j\u00ed zkusit nejprve s humorem zeptat, kdo ji tak nazlobil. Mo\u017en\u00e1 budete p\u0159ekvapeni, \u017ee se s odm\u011b\u0159en\u00e9 a podmra\u010den\u00e9 zm\u011bn\u00ed v milou, upov\u00eddanou a vst\u0159\u00edcnou. Kdy\u017e k \u017e\u00e1dn\u00e9 zm\u011bn\u011b nedojde, rad\u011bji rychle zva\u017ete zm\u011bnu podniku. Nen\u00ed nic hor\u0161\u00edho ne\u017e na\u0161tvan\u00fd a nabru\u010den\u00fd \u010d\u00ed\u0161n\u00edk, kter\u00fd v\u00e1m sv\u00fdm chov\u00e1n\u00edm zkaz\u00ed i sebelep\u0161\u00ed ob\u011bd \u010di ve\u010de\u0159i.Po\u017e\u00e1dejte o to, na co m\u00e1te n\u00e1rok. Za\u010dn\u011bte u n\u00e1pojov\u00e9ho l\u00edstku. Jestli\u017ee v\u00e1s u\u017e unavuje objedn\u00e1vat si balenou vodu za des\u00edtky korun, po\u017e\u00e1dejte o karafu s vodou. Restaurace s lep\u0161\u00edmi slu\u017ebami pozn\u00e1te i podle toho, \u017ee v dob\u011b ob\u011bdov\u00e9ho menu maj\u00ed na stolech ji\u017e p\u0159ipraven\u00e9 karafy s vodou a pl\u00e1tkem citr\u00f3nu.V p\u0159epln\u011bn\u00e9 restauraci je obvykl\u00e9, \u017ee na j\u00eddlo \u010dek\u00e1te trochu d\u00e9le. Obsluha by v\u00e1s ale m\u011bla p\u0159edem upozornit, za jak dlouho asi bude j\u00eddlo p\u0159ineseno na st\u016fl. Ne\u010dekejte ale na p\u0159inesen\u00ed j\u00eddeln\u00edho l\u00edstku nebo objednan\u00fdch n\u00e1poj\u016f. Sed\u011bt u stolu bez objednan\u00e9ho pit\u00ed v\u00edce ne\u017e 20 minut je i v plan\u00e9 restauraci ukazatelem neschopnosti person\u00e1lu. Onehdy se mi stalo, \u017ee jsme s p\u0159\u00e1teli st\u00e1li v restauraci a \u010dekali 12 minut na usazen\u00ed obsluhou k na\u0161emu rezervovan\u00e9mu stolu. U\u017e tato dlouh\u00e1 doba n\u00e1s m\u011bla upozornit, \u017ee se m\u00e1me rad\u011bji oto\u010dit a odej\u00edt. Bohu\u017eel jsme to neud\u011blali a cel\u00fd ob\u011bd se prom\u011bnil v katastrofu od nep\u0159\u00edjemn\u00e9ho \u010d\u00ed\u0161n\u00edka po doru\u010den\u00ed chodu bez p\u0159\u00edlohy a dokonce chyb\u011bj\u00edc\u00edho jednoho cel\u00e9ho j\u00eddla.J\u00eddlo je nedova\u0159en\u00e9, tvrd\u00e9 nebo p\u0159esolen\u00e9. I to je bohu\u017eel \u010dast\u00fdm jevem v na\u0161ich restaurac\u00edch a v\u011bt\u0161ina z n\u00e1s si z tal\u00ed\u0159e vybere a sn\u00ed alespo\u0148 to, co je trochu po\u017eivateln\u00e9 a ml\u010d\u00ed. Vychov\u00e1me si tak neschopn\u00e9 kucha\u0159e a provozn\u00ed ukol\u00e9b\u00e1v\u00e1me do klidn\u00e9ho sp\u00e1nku. Nebojte se ozvat! \u0160patn\u011b p\u0159ipraven\u00e9 j\u00eddlo vra\u0165te a po\u017eadujte n\u00e1hradu. V\u017edy\u0165 v\u0161ichni restaurat\u00e9\u0159i pracuj\u00ed ve slu\u017eb\u00e1ch a my jim za jejich slu\u017eby plat\u00edme. Osm\u011blme se a pla\u0165me jen za kvalitn\u00ed a profesion\u00e1ln\u00ed slu\u017eby.                                                                                                                                                                                                                                                                                                                                                                                                 "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Vsta\u0148 a odejdi!","item":"https:\/\/www.byma.cz\/vstan-a-odejdi\/#breadcrumbitem"}]}]